
Cooling Tower Replacement
Location: Sydney CBD
Job Type: Cooling Tower Replacement
Client: Shangri-La Hotel Sydney
Contractor: Marley Flow Control

The Problem
Shangri-La Hotel Sydney required the removal of ageing wooden cooling towers and their replacement with modern stainless steel equipment, all while maintaining uninterrupted comfort for guests throughout the duration of the works. Adding significant logistical complexity to an already sensitive project, the cooling towers were located on the 35th floor of the building, requiring careful planning around the movement of materials, equipment assembly and system changeover at height in an active five-star hospitality environment.
Our Approach
Marley Flow Control developed a discreet, guest-sensitive installation strategy that prioritised operational continuity at every stage of the project.
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After-Hours Logistics
All materials were transported via service lifts during late evening hours to avoid any disruption to guests and hotel operations. Equipment was then assembled in-situ on the 35th floor, eliminating the need for large crane lifts or external access that would have created further complexity and visibility.
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Cooling Tower Replacement
The existing inefficient wooden cooling towers were carefully removed and replaced with new stainless steel cooling equipment. The installation was sequenced to maintain system operation throughout, ensuring the hotel's cooling capacity was preserved without interruption across the project programme.
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Airflow Optimisation
Existing ducting was removed and replaced with a redesigned duct layout, improving airflow efficiency, reducing overhead obstruction and delivering a cleaner, more functional mechanical services installation suited to the long-term needs of the building.
The Result
This project demonstrates Marley Flow Control's ability to deliver technically complex upgrades within sensitive, high-profile environments, where operational discretion and guest experience are as important as engineering outcomes.
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Zero disruption to guest comfort throughout the project
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Improved cooling efficiency with modern stainless steel equipment
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Enhanced airflow delivery through redesigned ducting
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Modernised infrastructure built for long-term durability and performance
